Shipping policy

Thank you for shopping with us!

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery timelines may vary based on location:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–7 business days

• Remote Areas: 7–10 business days

These delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Rates

Shipping rates will be calculated and displayed at checkout.
Free shipping may be offered during promotions or on qualifying orders.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS.
You can track your shipment using the link provided.

Incorrect Address

Customers are responsible for providing accurate shipping information.
We are not responsible for delays or lost packages due to incorrect addresses.

Damaged or Missing Items

If your package arrives damaged or if you receive the wrong item, please contact us immediately at info@kusakkafoods.in with your order number and photos of the package.

International Shipping

Currently, we do not offer international shipping.